Shipping policy

We aim to get your purchases to you as soon as possible. Once we receive the complete payment, we will work quickly to arrange appropriate packaging and lodgment with Australia Post.

All orders once paid & confirmed will be shipped within 3 business days.

We process orders 7 days a week.

Delivery

We offer shipping Australia-wide with Australia Post

Domestic - Australia

Parcel Post and Express Post available. Prices will be advised according to weight.

Delivery Times are based on Australia Post delivery estimates. From 2 - 13 business days dependent on delivery location.

International

Standard parcel prices available upon request.

Delivery Times vary dependent or recipient location. Please contact us for detailed information based on location.

Please note: Each country may have individual import tax and duty laws, which may incur additional fees when arriving in your country, please check with your country purchase limits before purchasing, we will not cover this fee when it arrives in your country.

Track your order

We ship all of our orders via Australia Post. Once your order is shipped, you will receive a communication from us which will include a Tracking Number.

Need help?

If you have not received your parcel within ten working days of ordering, or your parcel has arrived damaged, please contact us at crystalsbysisters@gmail.com.